An early diagnosis for the crane under a microscope: A deep look into the crane machinery at Germany’s Palm paper factory

/ins  Konecranes investigates the hoisting gears of the critical overhead cranes at the Palm paper factory, with Oil Analysis and Crane Reliability Study (CRS)

Churning out corrugated base paper: The paper machine 6 (PM6) at the Palm paper factory in Wörth am Rhein, Germany, annually produces some 650,000 tons of the versatile packaging raw material with surface weights of up to 160 g/m2. In order to safely transport these huge paper rolls day and night, the double-girder bridge cranes inside the factory must always function flawlessly. For this reason, Konecranes has closely analyzed the gear oil of the cranes and used the endoscope to look deep inside the gears.

 Paper remains one of the most important resources for the economy: According to the association of German paper factories, the paper industry sold approximately 23 million tons of paper, cardboard and paperboard in 2017 – up 1.4 percent from 2016. The packaging industry is especially hungry for paper. Sales in this sector increased by 3.4 percent last year alone. This is the area of operation for the paper machine 6 (PM6) at the Palm paper factory in Wörth am Rhein. The 650,000 tons of corrugated base paper it produces each year is handled at various stages by eleven double girder overhead cranes, all playing their own crucial role in the paper production on PM6. In order to safely transport these large paper rolls day and night, the hoisting gears of the eleven cranes inside the factory must always be in top operating condition. For this reason, Palm has asked Konecranes to look at eight of its most critical cranes.

Following the results of the oil analysis and subsequent endoscopic investigation, the maintenance experts identified a significant risk to future production and replaced one of the hoisting gears completely.

Record paper machine produces around the clock

At the Palm paper factory, located in Aalen in Baden-Württemberg, everything circles around recovered paper. Nine paper machines in five factories annually produce approximately 2.2 million tons of newsprint and corrugated base paper. The paper production continues around the clock. Correspondingly high are the demands from the eleven double-girder bridge cranes that have been in use in the factory in Wörth am Rhein since the start of production in 2002. Collectively, they handle and store the completed paper rolls that weigh many tons. “The cranes are in use day and night,” says Sven Bohrer, electrical engineer at the Palm paper factory. “If one should break one day, the production would have to stop, or at least greatly slow down, until the problem is solved. This would cost us time and money.” For this reason, Konecranes has closely investigated the gear oil of the hoisting gears of eight of the eleven double-girder bridge cranes at Palm. Because you can look deep inside the oil, the wear metals and waste substances it contains make it possible to draw conclusions about the state of the entire gear. Nico Zamzow, Vice President Industrial Service EMEA Central at Konecranes, comments on the method: “The oil analysis protects the crane. Any damage can be identified and treated early with its help. Moreover, system operators are able to optimize the maintenance and servicing of the cranes thanks to the detailed analysis report, and thus significantly increase their lifespan.”

 For the oil analysis at Palm, Konecranes experts took samples from the hoisting gears of the eight double-girder bridge cranes. “The samples are analyzed by our laboratory, which specializes in industrial drive train analysis. Here, the lab staff compares the current state of the oil with the samples taken in 2016 and against the OEM design limits,” says Nico Zamzow. “This way, we also use trend analysis to provide the best possible picture of any change within the condition of the gearbox.” The result for Palm: Seven of the eight cranes were found to be “healthy”, as in the gear oil contained few to no foreign elements or waste substances indicating contamination or wear. However, the gear oil of the automated number 5 crane, used in the roll warehouse, was found to have a noticeable increase in its wear partial count, triggering the lab to issue a “Caution” notification on the analysis report. Nico Zamzow: “Iron particles in the oil can be an indication of increased wear and a deeper look may be required for this particular hoist”.

Crane Reliability Study has the solution

If the reason for the wear is not clearly identified and removed, the gear may be permanently damaged. “If the gear is jammed while there is a roll on the hook, it becomes very difficult to recover it and repair the crane,” explains Nico Zamzow. In order to determine whether there is already damage, the Konecranes experts used the Crane Reliability Study (CRS). The modular analysis allows them to check safety-relevant components, such as the hoisting gear as well as the steel structure, the motors, and the electrical equipment of the crane. In addition, the maintenance experts pose questions to crane drivers and technicians. The analysis result flows into a detailed report for crane owners – with concrete recommendations for action. In the case of Palm, Konecranes used a high-definition video endoscope to investigate the hoisting gear. “Just like in medicine, we use the endoscope to reach inaccessible places without having to dismantle the entire gear,” says Nico Zamzow. “For the CRS, we use a special, oil-resistant model that was developed for industrial use and can be fitted with different lenses.”

 Following the endoscopic investigation, the Konecranes service experts are certain: The hoisting gear must be replaced. In addition, the cable drum, the cable drum support, the slip-ring unit, the cylinder coupling, and the motor coupling must be renewed. “Thanks to discovering the wear early on, there was no risk to safety and we were able to replace the old gear with a new one without affecting production,” explains Nico Zamzow.

 “The benefits of Oil analysis as a predictive maintenance tool for identifying problems early on is proven to minimize the risk to production and safety. We, in the United Kingdom, now offer this as a standard solution to support our existing customers,” says Mark Goringe, Konecranes Industrial Service - Area Director, Mid West Europe.

Transport will remain safe

The Palm paper factory will continue to use services such as maintenance and servicing from Konecranes. Jürgen Friedmann, head of Mechanics at the Palm paper factory, is happy with what has been achieved: “Konecranes experts have had a very flexible approach to our demands for the availability and productivity of our cranes. Thanks to the oil analysis and the endoscopic investigation, our cranes will now run without issues in the years to come.”

Konecranes is one of the worlds leading brands in Lifting Businessesand supplies production enterprises and process manufacturing, shipyards and harbors with innovative lifting technology solutions. Besides productivity-increasing lifting solutions, Konecranes also offers customized services across the whole spectrum of lifting machinery. Konecranes has 16,200 employees at 600 locations in 50 countries. Konecranes stocks are quoted on the Helsinki stock exchange (Nasdaq Helsinki Ltd) under the abbreviation KCR1V.

Captions/sources of photos: Konecranes

 [Photo 1+2+3] A deep look inside the crane gear: With the Konecranes oil analysis, wear traces, such as rust or metal particles in the gear oil, can be identified and unplanned downtime can be prevented.

 [Photo 4 + 5] A closer look: The cranes in the roll warehouse of the Palm paper factory are in use at all times. For this reason, one important element of the Konecranes CRS is inspecting the crane systems for signs of wear.

 [Photo 6+7] Task distribution: Konecranes experts analyze the gear oil of eight of the eleven double-girder bridge cranes that are used in the large paper machinery hall and in the fully automated roll warehouse.


For additional information:

Mark Goringe

Konecranes Industrial Service - Area Director, Mid West Europe


Konecranes Demag UK Limited

Unit 1 Charter Point, Coalfield Way

Ashby Business Park, Ashby De La Zouch

Leicestershire, LE65 1NF

United Kingdom

Tel +44 (0) 8443 246 599


Lena Ansorge

Marketing & Communications

Tel +49 6103 7333-235


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Company Information


Konecranes and Demag Ges.m.b.H

Rennweg 87

2345 Brunn am Gebirge


Tel.: +43 59/302



2 Boulevard de l’Industrie

28500 VERNOUILLET, France

Tél. : +33 2 37 38 96 96



Késmárk u. 14/b

H-1158 Budapest


Tel.: +36 1 555 5270

Fax: +36 1 555 5280


Konecranes and Demag Spółka z o.o.
ul. Grunwaldzka 250

80-314 Gdańsk


Tel. +48 32 205 42 95


Konecranes and Demag Iberica, S.L.U.

Ctra. San Hipólito, 16

08500 Vic (Barcelona)


Tel. +34 902 419 420

Fax. +34 938 860 878

United Kingdom

Konecranes Demag UK Limited

Unit 1 Charter Point, Coalfield Way

Ashby Business Park, Ashby De La Zouch

Leicestershire, LE65 1NF

United Kingdom

Tel +44 (0) 8443 246 599


Press contact

Lena Ansorge

Marketing & Communications

Tel +49 6103 7333-235

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About Konecranes

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers, including manufacturing and process industries, shipyards, ports and terminals. Regardless of your lifting needs, Konecranes is committed to providing you with lifting equipment and services that increase the value and effectiveness of your business.

The wide range of the Konecranes STORE includes more than 100,000 products, from electric hoists, to rope guides through to complete hoist gearboxes – available 24/7 in 34 countries and shipped from local Konecranes branches.

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For over 80 years, we have been dedicated to improving efficiency and performance of businesses in all types of industries. And we have done this by continuously providing lifting equipment and services people can trust.

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Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers, including manufacturing and process industries, shipyards, ports and terminals. Konecranes provides productivity enhancing lifting solutions as well as services for lifting equipment of all makes. The Group has approximately 17,000 employees at 600 locations in 50 countries. Konecranes class A shares are listed on the Nasdaq Helsinki (symbol: KCR).

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